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WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Mi-Pouches

Frequently Asked Questions

Welcome to our FAQ section — your go-to resource for quick answers to the most common questions. Browse through to find clear, helpful information about our products, services, and policies.

  • How long will it take to process my order?

    It can take the warehouse from24 to 72 hours (not including weekends and holidays)to fill your order.

    Shipping Info

  • Transit and delivery times are7-18 business days.Once your order ships you will receive an email with tracking information.

    Shipping Info

  • Document the damage by immediately taking a picture of the order and packing slip.

    hen send an email with the pictures, order number and email address to: support@mipod.com

  • To start the process, send us an email to support@mipod.com listing the items you will be returning or exchanging.

    The ship your unopened, unused and sealed products back to us within 30 days of the purchase date.

    Refund Policy

  • Please visit Mipod.com for warranty on their products.

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CONTACT US

Address:

4908 E MCDowell Rd Suite 100 Phoenix, AZ 85008

Phone: 1-800-768-9982

Email: support@mipod.com

© 2026 Mi-Pouches.

FDA: Disclaimer

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products and the testimonials made have not been confirmed by FDA- approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice. SV3 LLC shall not be held liable for the medical claims made by customer testimonials.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease or ailment. SV3 LLC assumes no responsibility for the improper use of these products. We recommend consulting with a qualified medical doctor or physician when preparing a treatment plan for any and all diseases or ailments. SV3 LLC does not make any health claims about our products and recommend consulting with a qualified medical doctor or physician prior to consuming our products or preparing a treatment plan. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 18 to discuss the use of these products with a physician prior to consuming. You must be 18 years or older to visit this website and/or purchase SV3 LLC products. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. All products ship in accordance with the PACT Act.